How can we help you?
Search our help center or browse categories below to find answers
Browse by Category
Getting Started
New to Circonspect? Learn how to create an account and enroll in your first course.
- How to create an account
- Enrolling in a course
- Navigating the platform
Courses & Learning
Everything you need to know about taking courses and tracking your progress.
- How to access course materials
- Tracking your progress
- Using the AI assistant
Payment & Billing
Information about payments, refunds, and managing your subscription.
- Payment methods accepted
- Refund policy
- Billing issues
Certificates
Learn about earning, downloading, and verifying your course certificates.
- How to earn a certificate
- Downloading certificates
- Verifying certificates
Account Settings
Manage your account, privacy settings, and notification preferences.
- Updating your profile
- Changing your password
- Privacy settings
Technical Support
Troubleshooting technical issues and getting help with platform problems.
- Video playback issues
- Login problems
- Browser compatibility
Quick Links
Popular Articles
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you with any questions or concerns.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Response time: Within 24-48 hours